Helifun - Privacy notice

Helifun Privacy Notice

At Helifun, we are committed to protecting your privacy. Helifun is a mobile application developed and published by Digital Wonderlab on behalf of Wiltshire and Bath Air Ambulance Charity. This Privacy Notice explains how we collect, use, and protect any personal data you share with us through the Helifun app.

Who We Are

Helifun is an educational and entertainment-focused application created to support Wiltshire and Bath Air Ambulance Charity’s mission. The app is published by Digital Wonderlab, a digital innovation company that develops applications for charitable organizations and other sectors.

Our Details:

Digital Wonderlab Registered Office: 10 Kingston Rd Bradford-on-Avon BA15 1AB Website: https://digitalwonderlab.com/ Email: hello@digitalwonderlab.com

Wiltshire and Bath Air Ambulance Charity Registered Office: Outmarsh, Semington, Wiltshire, BA14 6JX Registered charity no: 1144097 Company no: 07805796

For any data protection-related inquiries, you can contact either Digital Wonderlab or Wiltshire and Bath Air Ambulance Charity at the provided details.

What Information We Collect

We may collect and process the following types of information when you use the Helifun app:

· Personal details such as your name and email address (if you choose to create an account or sign up for updates).

· Information about your interactions with the app, including gameplay data, preferences, and engagement levels.

· Device and technical information such as IP address, app version, operating system, and usage analytics.

· Any additional information you choose to provide when contacting us for support or feedback.

How We Use Personal Information

We collect and use your data for the following purposes:

· To provide and enhance the Helifun experience.

· To analyze usage trends and improve the app’s functionality.

· To communicate with users regarding updates, new features, or support requests.

· To support Wiltshire and Bath Air Ambulance Charity’s mission by engaging users with relevant content.

Legal Basis for Processing Your Data

Under data protection laws, we process personal data on the following legal bases:

· Consent: When you actively provide your information (e.g., signing up for communications).

· Legitimate Interests: To improve the Helifun experience and ensure smooth app operation.

· Legal Obligation: When required to comply with legal or regulatory requirements.

Data Sharing and Security

We do not sell your data. However, we may share it with:

· Wiltshire and Bath Air Ambulance Charity to support their mission.

· Third-party service providers assisting with analytics, app performance, and technical support.

· Legal authorities when required by law.

We implement robust security measures to protect your data and ensure its confidentiality.

Data Retention

We retain user data only as long as necessary for the purposes outlined in this Privacy Notice. If you wish to request deletion of your data, please contact us using the details provided above.

Your Rights

You have the right to:

· Access the personal data we hold about you.

· Request corrections or deletion of your data.

· Withdraw consent where applicable.

· Object to processing for certain purposes.

To exercise these rights, please contact Digital Wonderlab or Wiltshire and Bath Air Ambulance Charity.

Cookies and Analytics

The Helifun app may use cookies or analytics tools to enhance user experience. For more details, please refer to our Cookies Policy.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time. Any significant changes will be communicated via the app or our website.

Last updated: 19/03/2025 For further inquiries, contact us at: hello@digitalwonderlab.com