The Above + Beyond Lottery Terms and Conditions
The Above + Beyond Lottery is promoted by Wiltshire and Bath Air Ambulance licenced and regulated in Great Britain by The Gambling Commission under account number 41103. Registered charity number 1144097, Company number 7805796 of Outmarsh, Semington, Wiltshire, BA14 6JX.
The Charity has appointed Bee-Ethical Limited, company number 09314392, of Perio Mill Cottage & Barn, Fotheringhay, Peterborough, Northampton, England, PE8 5HU, as External Lottery Manager ("ELM") to operate the Above + Beyond Lottery on the Charity's behalf. Bee-Ethical Limited is licenced and regulated in Great Britain by The Gambling Commission under account number 44067.
By entering the lottery, players agree to be bound by these Terms and Conditions (“the Rules”). The Above + Beyond Lottery reserves the right to amend these Terms and Conditions from time to time without prior notice. The current Terms and Conditions will be posted on the website at wiltshirebathairambulance.org.uk/lottery/tc. A hard copy may be obtained by sending a stamped addressed envelope to Above + Beyond Lottery, Wiltshire and Bath Air Ambulance Charity, Outmarsh, Semington, Wiltshire, BA14 6JX. Wiltshire and Bath Air Ambulance is the Promoter of this lottery, which is a ‘Society Lottery’ within the meaning of the Gambling Act 2005. The Responsible Person is Barbara Gray, Chief Executive Officer of Wiltshire and Bath Air Ambulance Charity. All profits from the Above + Beyond Lottery go directly towards helping the Charity carry out its objects, which can be found on the Charity Commission website. The Above + Beyond Lottery is a fundraising activity of the Charity; it is not a separate charity or company. Information about how the lottery works, the chances of winning and the breakdown of costs and returns to the charity is available at wiltshirebathairambulance.org.uk/lottery, or by calling the charity directly on 01225 300536.
It is an offence for anyone under the age of 16 to participate in a lottery. As part of the commitment to responsible gambling, you must be 18 years of age or older and resident in Great Britain to play the Above + Beyond Lottery.
You may not enter the lottery if you are an employee, officer or trustee of the Charity or ELM, or a spouse, partner, parent, child, or sibling of such a person, or if you are otherwise an excluded or ineligible person under the Gambling Act 2005.
The Charity and/or the ELM may require you to provide proof of your identity, age and address at any time and reserve the right to refuse, suspend or cancel any entry that does not satisfy the eligibility requirements set out in these Terms. At the Charity’s absolute discretion this may include requesting satisfactory: (i) proof of identity (such as copies of passport/identity card and/or bank account used); and (ii) proof of address (such as recent utility bill or bank statement). As part of the verification procedures, at least 10% of all new account registrations will be selected for identity and eligibility checks, and all prize winners must successfully complete the verification process before any prize is awarded. If you fail a verification check, your account will be suspended until you provide the required identification and successfully complete the verification process. While your account is suspended, no further payments will be collected, and you will not be entered into any lottery draws. If you do not provide the required identification within six months of being requested to do so, your account will be closed. If you declare that you are eligible but are subsequently found to have been located outside Great Britain at the time of entry, you will not be eligible to claim any prize or entitled to a refund for any entries made.
You can join the Above + Beyond Lottery by completing the sign-up form on the website, by calling the dedicated Lottery Support Helpline on 01225 261508, where the team can either assist you with signing up online or send you a postal form to complete and return to the ELM’s office, or through one of the canvassing team members, who may sign up participants door-to-door, at events and at various venues. When you join, you must give accurate and complete information, including your full name, address, date of birth and the bank account details needed to set up your Direct Debit. You must keep this information up to date, including promptly providing details if your address, bank details or contact details change. By selecting the verification checkbox and/or using the services, you confirm that you accept and agree to be bound by these Terms and Conditions and the Privacy Policy. You further confirm that you are at least 18 years of age and a resident of England, Wales, or Scotland.
Above + Beyond Lottery costs £10 per entry, per calendar month. Entries are entered into the draw once payment has been successfully collected. All lottery entry sales are final. Each £10 entry gives you one lottery number and one Lucky Star Draw rollover number between 1 and 6. When you join, you will be allocated your own membership and lottery number(s), which will remain the same for every monthly draw and Lucky Star Draw rollover for as long as you continue to play. Alternative lottery numbers cannot be provided. Individuals may hold a maximum of five entries. However, syndicates or businesses may hold more than five entries where a single nominated person is responsible for managing the subscription and the associated entries on behalf of the syndicate or business.
The lottery is paid for by Direct Debit on the 3rd and 20th of each month only. Direct Debit payments are subject to the Direct Debit Guarantee and can take up to 14-days to process.
The Charity no longer accepts cheque, standing order or cash payments for the lottery. If you currently pay by standing order, it is your responsibility to cancel with your bank. Legacy players who pay by standing order or cheque must set up a new Direct Debit instruction to continue playing. Any existing credit will be applied to monthly draws until exhausted. If a new Direct Debit instruction is not set up in time, your entry will lapse and any remaining credit balance will be dealt with in accordance with Clause 12.
The Draw takes place on the last day of every calendar month, using an approved random number generator, in accordance with the Gambling Commission's requirements. Results are published at wiltshirebathairambulance.org.uk/lottery/results after each Draw, the 1st and 2nd winners will get a telephone call, and all other winners will receive an email. The Above + Beyond Lottery reserve the right to use your first name and county to publicise the results of the draw.The Above + Beyond Lottery reserve the right to use your first name and county to publicise the results of the draw.
There are 59 guaranteed monthly winners and 59 monthly prizes consisting of 1 x £5,000, 1 x £2,000, 2 x £500, 5 x £50, and 50 x £10 free entries, plus 1 Lucky Star Draw rollover prize (Clause 10). There are no alternative prizes. Prizes are paid within 30 working days of the draw, by bank transfer. If you win, you can also choose to donate some or all of your winnings back to the Charity by calling them directly on 01225 300536. Any prize unclaimed for a period of six months from the date of the relevant draw will be treated as a further donation to the Charity. All reasonable efforts to contact you, using the details you have provided.
The Lucky Star Draw is a rollover, which is a sum of money potentially available to the 1st Prize winner. The rollover accumulates each month that it is not won, meaning its value may vary considerably. Each month, 3% of ticket sales for that month’s draw is added to the rollover. The rollover is currently capped at £20,000. If the rollover reaches this limit, a second rollover pot will begin to accumulate, and further reserve rollover pots may be created as required. There is no limit on the number of reserve rollover pots, which are triggered when an existing rollover is won. The maximum combined payout for the 1st prize and rollover is currently £25,000. As the 1st prize is £5,000, the current rollover limit is £20,000. However, if participation in the lottery increases or decreases, the maximum amount available as the top prize (being the 1st prize and rollover combined) may vary.
Every Above + Beyond Lottery player receives free membership to Gourmet Society, included as part of your £10 monthly entry. Instructions on how to activate your Gourmet Society Membership are sent directly from the Gourmet Society on email. Your Gourmet Society membership lasts for as long as you remain an Above + Beyond Lottery player. If your lottery entry is cancelled or lapses, your Gourmet Society membership will also end. Membership to the Gourmet Society does not increase your chances of winning.
You can cancel your entry at any time by calling 01225 261508 or emailing aboveandbeyond@wbairambulance.org.uk, or by writing to Above + Beyond Lottery, Wiltshire and Bath Air Ambulance Charity, Outmarsh, Semington, Wiltshire, BA14 6JX. If you cancel, you should also cancel your Direct Debit instruction with your own bank or building society. Refunds of any unused balance for months not yet played are not provided. Remaining balance will be treated as a donation, and Gift Aid will not be applied.
This lottery is a form of gambling. A request to self-exclude from the lottery, may be made by calling 01225 261508 or emailing aboveandbeyond@wbairambulance.org.uk, or by writing to Above + Beyond Lottery, Wiltshire and Bath Air Ambulance Charity, Outmarsh, Semington, Wiltshire, BA14 6JX. Players would not be able to re-join the lottery for a minimum of 6-months from the date of self-exclusion. If you are ever concerned about your own gambling, or someone else's, free and confidential support is available from GambleAware (gambleaware.org) and GamCare (gamcare.org.uk). Playing the Above + Beyond Lottery is a way to support your local air ambulance and gives you the chance to win a prize. It is not, and must never be presented as, a way to make money or a solution to financial difficulty, and the Charity does not guarantee or imply that winning is likely.
The Charity is committed to protecting player’s privacy. Data collected from players is used lawfully in accordance with the Data Protection legislation and with our Privacy Policy as posted on the website. The Privacy Policy forms part of these Terms. Player data will be used solely for the purpose of processing lottery entries, subsequent entry into the lottery draw, and informing players if they have won a prize or for administrative purposes. It will also be used to enable the charity to contact players with news, events and promotions if they have provided consent or if there is a legitimate interest in hearing from the Charity. Players have the right to review details of their personal data held or to amend or cancel both their consent and preferred method(s) of contact by advising the office in writing to Above + Beyond Lottery, Wiltshire and Bath Air Ambulance Charity, Outmarsh, Semington, Wiltshire, BA14 6JX, emailing aboveandbeyond@wbairambulance.org.uk, or by calling 01225 261508. The Charity will not sell, rent or pass player’s personal data to unrelated third parties for their own purposes, unless there is explicit consent to do so, or in the event of regulatory requirement.
Players are solely responsible for providing the Charity with their accurate and up-to-date contact details and advising the Charity of any changes to these. The Charity will not be liable for any failure or inability to contact any player due to any errors, omissions or inaccuracies in the contact details. The Charity shall not be liable for: any loss or delay of any payment or communication sent by post, email or direct from a bank or building society; delays or failures in any software or other systems used to run the lottery, including the Banking system; any refusal by the Charity to accept registration or cancellation of a player and any event beyond the reasonable control of the Charity.
The Above + Beyond Lottery operates a Customer Complaints Handling Policy, available on our website. If your complaint is not resolved within 8 weeks, or you remain dissatisfied with our final response, you may refer it free of charge to an Alternative Dispute Resolution (ADR) provider. For complaints relating to a gambling transaction or its management, either party may refer the dispute to the Independent Betting Adjudication Service (IBAS).
Except as specifically set out in these Terms, and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded. Decisions made in accordance with the Terms shall be final and binding. In the event that any provision of these Terms is held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions which shall continue in full force and effect.
Pre-paid customer funds are held separately from the operating accounts of the Charity and ELM and are rated as ‘Medium protection’ under the Gambling Commission’s customer funds insolvency rating system.
These Terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction to settle any dispute arising from them, without affecting your right to refer a dispute to IBAS under Clause 16.